How online training works

Online Learning

Our online courses are extremely flexible and allow you to learn in your own time, at your own pace and in the comfort of your own home, office, or on your mobile device. Online courses take the form of interactive software designed for individual learning, but you will also have access to full support from our subject-matter experts for the duration of your course. When you book a QA online learning course you will receive immediate access to it through our e-learning platform and you can start to learn straight away, from any compatible device.

Number 1

Step 1

Once a course has been booked it can be accessed at any time or place, even from mobile devices. Access to the online learning platform is valid for one year from the booking date.

Number 2

Step 2

All courses are built around case studies and presented in an engaging format, which includes storytelling elements, video, audio and humour.

Number 3

Step 3

Every case study is supported by sample documents and a collection of Knowledge Nuggets that provide more in-depth detail on the wider processes.

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Step 4

You can email us questions at any time and our subject-matter experts will send you helpful replies as soon as possible.

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Step 5

Following the course you can complete a course evaluation form to give detailed feedback on your experience and help us to make future improvements.

The benefits of learning online

Access to experts

Access to experts

Receive full support from our learning professionals for the duration of your course.



Access your training from home, the office, or anywhere with internet access.



Save money on training and expenses like transport, hotels, meals and childcare.



Our technology makes our online courses the same high quality as our classroom training.



Reduce time out of the office and time spent travelling to and from training centres.

Minimum system requirements

Technical requirements for online learning are outlined in the table below.

Sound card

Activated (headphones are required for most content)


2GB (4GB preferred, depending on the OS)

Screen resolution

1024 x 768

Windows operating system

Windows Vista, 7, 8, 10

Apple operating system

Mac OSX (10.4)

Internet Explorer

9, 10, 11, latest version

Microsoft Edge

Latest version


Latest version


Latest version


Latest version


Latest version

Tested email readers

Outlook 2010, Outlook 2013, Lotus Notes 8.5, Gmail, Outlook 365


Only "Medium and High" ciphers are allowed (HIGH:MEDIUM:!ADH). TLSv1.x protocols are supported.

Popup blocker for your URL


Adobe Flash Player (CrossKnowledge Sessions)

9.0.124 or higher

Adobe Flash Player (other content)

10 or higher

PDF plugin

Adobe Acrobat Reader (any version)

Java (for Desktop contents)

JVM 1.5 or higher

Contact us for more information

Call us on 01753 898 765 or fill in the form below:

More about online training

With the rise of work from home and digital transformation across businesses, online learning has grown rapidly in popularity in recent years. Over 100 courses within the QA portfolio are purely online, while many more offer a blended approach to learning, through a virtual classroom or Total Learning approach.

Whether you are starting your career, looking for a career change or just learn something new, it’s never been easier to gain new skills online. Many leading professional certifications are now taught and completed virtually, including online project management courses, such as PRINCE2 and APM. 

Many technical specialisms are also well suited to virtual learning. We offer a wide range of online cyber security courses, including certifications in data privacy, cyber secure coding and cyber awareness. Some of these are one day courses for beginners, while others are much longer.

Alongside our offering of cyber security training, we also have a selection of online IT courses and online software engineering training. This includes IT service management qualifications from ITIL and other training from leading vendors such as Citrix, VMware and EC-Council.

With no requirement to travel, and the ability to learn at your own pace, online learning is an increasingly popular option. There’s also no compromise on quality, with QA online learning delivering the same high quality training as our classroom-based courses.