Virtual Classroom

What equipment do I need?

For the majority of courses, all you'll need is an internet-connected computer or laptop plus headphones with a mic. A USB headset is best, but you can also use any bluetooth or mobile headphones, as long as they have a mic so you can interact with the classroom.

Before you book, check that you meet the WebEx system requirements and run a test connection to ensure the software is compatible with your firewall settings – if it doesn’t work, try adjusting your settings or contact your IT department about permitting the website.

For selected technical courses and courses with remote labs, you'll need an additional screen, such as a computer monitor or TV screen (to which you can connect via an HDMI cable). Information on the required screen size is provided within the course pre-requisites.

How will I be made to feel included?

Our learning professionals are specially trained on how to interact with remote attendees and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

What makes it cost effective?

By attending remotely there are significant financial savings with associated costs such as travel, expenses, hotels, food and childcare.

What is QA Virtual Classroom Plus?

Virtual Classroom Plus is available on certain courses.

Virtual Classroom Plus allows learners to come to the classroom for the first part of their course before attending remotely for the remainder. You can get all the benefits of award-winning classroom training from our great training locations, including meeting the learning professional in person and other learners at the beginning of the event, and then attend the rest of the course from the comfort of your home or office.

How does QA Virtual Classroom work?

At least 3 calendar days before the start of your course we will send you joining Instructions by email.

Enter the "My Virtual Account" portal to update the provided fields, complete self-connection test or if the course has remote learning labs, book a pre-test.

15-30 minutes before the course begins you should launch the software (the launch button is located within the My Virtual Account portal), connect your audio, introduce yourself to the learning professional and familiarise yourself with the interface.

The course will be split into multiple sessions, with short breaks in between so you can stay focused and refreshed.

Throughout the course, the learning professional will use the WebEx platform to share presentations and whiteboard notes to your screen.

You can ask the learning professional a question at any time, either by simply speaking through your microphone or by using the interactive features.

Following the course, you can complete a course evaluation form to give detailed feedback on your experience and help us to make future improvements.

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