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Virtual Training

Online training, instructor-led

Our virtual learning courses are designed to recreate a training experience online, enabling full interactions with the learning professional leading the course.

How it works Courses

How QA's virtual learning works

Virtual Learning

The platform for your training will be confirmed during your booking. If you are unsure, please contact your account manager or email [email protected]. Most of our virtual learning courses use WebEx web conferencing software by Cisco. Before you book you should check you meet the WebEx system requirements and run a test meeting to ensure the software is compatible with your firewall settings (if it doesn’t work you should adjust your settings or contact your IT department about permitting the website).

Step 1

Just before the course begins you will be able to launch the software and familiarise yourself with the interface and how the virtual interactions work.

Step 2

During each session you will be able to hear everything the learning professional is describing and view exactly what they are demonstrating, directly on your screen.

Step 3

You can communicate with the learning professional during each session by audio (telephone or VoIP) and chat within the session.

Step 4

Towards the end of the course there will be plenty of time for detailed Q&As with the learning professional.

Step 5

Following the course you can complete a course evaluation form to give detailed feedback on your experience and help us to make future improvements.

For more information please see our FAQ's

The benefits of learning online

Access to experts

Receive full support from our learning professionals for the duration of your course.

Convenient

Access your training from home, the office, or anywhere with internet access.

Cost-effective

Save money on training and expenses like transport, hotels, meals and childcare.

Quality

Our technology makes our online courses the same high quality as our classroom training.

Time-efficient

Reduce time out of the office and time spent travelling to and from training centres.

Frequently asked questions

What is virtual learning? What equipment do I need? How will I be made to feel included? How does virtual learning work?

What is virtual learning?

Our virtual learning courses allow you to learn without leaving your home or office, using a video conferencing platform.

What equipment do I need?

You'll need an internet-connected computer or laptop and a headset with a mic enabling you to interact with the classroom. For our technical courses and courses with remote labs, an additional screen is required. Information on the required screen size is provided within the course pre-requisites.

The platform for your training will be confirmed during your booking. If you are unsure, please contact your account manager or email [email protected]. Most of our virtual learning courses use WebEx web conferencing software by Cisco. Before you book you should check you meet the WebEx system requirements and run a test connection to ensure the software is compatible with your firewall settings (if it doesn’t work you should adjust your settings or contact your IT department about permitting the website).

For courses with digital courseware, we recommend having an additional monitor to view the materials. This can be the additional monitor or an iPad/tablet.

How will I be made to feel included?

Our learning professionals are specially trained on how to interact with remote attendees using interactive features such as audio, chat and annotation and our remote labs ensure all participants can take part in hands-on exercises wherever they are.

How does virtual learning work?

Up to three weeks before the start of the course we will send you Joining Instructions by email.

This will include access to the myQA portal to update the provided fields, complete a self-connection test book a pre-test if required, check for pre-course work, course materials and exams

15 minutes before the course begins you should launch the software using the joining link you have been emailed, or the launch button located within the myQA portal. Connect your audio, introduce yourself to the learning professional and familiarise yourself with the interface.

The course will be split into multiple sessions, with short breaks in between so you can stay focused and refreshed.

Throughout the course, the learning professional will use the video conferencing platform to share their screen and interact. You can ask the learning professional a question at any time, either by simply speaking through your microphone or by using the interactive features, depending on best practice set by the trainer at the start of the training.

Following the course, you can complete a course evaluation form to give detailed feedback on your experience and help us to make future improvements.

For additional help with using the interface please see the quick reference guide below:

Webex quick reference guide Webex virtual learner guide

Quick reference guide MS Teams Virtual learner guide MS Teams